Delivery and Returns
UK:
Orders £10 and over will be shipped for free either via ‘DPD – next day’ for large items, or Royal Mail for smaller items.
Shipping for orders under £10 is £2.95
Europe:
- Patterntrace samples on their own ship for £2.00
- Small parcels ship for a flat rate of £5.50
- If your parcel contains a roll or more of Patterntrace P&P is £10.50
Orders will be shipped by courier or Royal Mail depending on size.
Rest of the world:
- Patterntrace samples on their own ship for £2.50
- Small parcels ship for a flat rate of £10
- If your parcel contains a roll or more of Patterntrace P&P is £25
Orders will be shipped by courier or Royal Mail depending on size.
Your delivery will normally be dispatched to the carrier within 24 hrs (Monday – Friday).
Returns
We operate a no quibble return policy providing the product is in a resalable condition! Return postage is the responsibility of the customer making the return.
If you wish to return a product please click here to contact us.