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Delivery and Returns

UK: 

Orders £10 and over will be shipped for free either via ‘DPD – next day’ for large items, or Royal Mail for smaller items. 

Shipping for orders under £10 is £2.

Europe:

Patterntrace samples on their own ship for £2.00

P&P is a flat rate of £4 for small items or £7 if your parcel contains a roll or more of Patterntrace.

Orders will be shipped by courier or Royal Mail depending on size.

Rest of the world:

Patterntrace samples on their own ship for £2.50

Otherwise P&P is a flat rate of £10 for small items or £17 if your parcel contains a roll or more of Patterntrace.

(Shipping parcels 1 metre in length internationally is very expensive – we keep the cost down to an absolute minimum) 

Orders will be shipped by courier or Royal Mail depending on size.

Your delivery will normally be dispatched to the carrier within 24 hrs (Monday – Friday).

Returns

We operate a no quibble return policy providing the product is in a resalable condition! Return postage is the responsibility of the customer making the return.

If you wish to return a product please click here to contact us.

 

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